RAYNET-Outlook Sync
We have created a new integration between RAYNET CRM and Outlook. We are currently in the testing phase and plan to release it for sale starting October 1, 2024.
The new integration reliably transfers information between the RAYNET CRM system and the Outlook email client in MS 365 version.
Our solution synchronizes all types of events supported in RAYNET, such as tasks, meetings, events, calls, letters, and emails.
Additionally, the WebAddons in Outlook allow you to input extended information for RAYNET, such as leads, clients, projects, business cases, offers, or orders.
How to get started?
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Fill out the registration form, where you will need to provide the administrator's email (a person with administrative permissions in both Azure and RAYNET).
After submitting the registration form, you will receive an email with access credentials to the ROS server.
Fill out the registration form
You will receive an email from us
Set up synchronization
Perform the necessary setup according to the following detailed instructions:
Note: If you have the old add-in installed (VITSOL.OutlookAddInRaynet), it must be uninstalled in the "Add or Remove Programs" section in the Microsoft Azure administration before proceeding with the new installation.
How does it look?
Direction: Raynet to Outlook
Direction Outlook-Raynet
The integration currently does not support:
Recurring events from Outlook to Raynet are not synchronized.
Synchronization of Outlook events to which I am invited
In Raynet, it is required that all events have an owner. Therefore, events to which you were invited by a user outside your organization or by a user within your organization who does not have a Raynet account will unfortunately not be synchronized to the Raynet calendar.
Raynet tasks are not transferred to Outlook tasks or Outlook To Do but are instead synchronized with the calendar.
The reason for this is limitations on the MS side (there is no API for WebAddons, and Outlook works with dates only, unlike Raynet, which also works with times).
Frequently Asked Questions (FAQ)
Potřebujete pomoci s instalací?
We offer an installation package for 999 CZK excluding VAT Note: active customer cooperation is required for successful installation
What version of Outlook is ROS compatible with?
RAYNET-Outlook Sync is only compatible with the version of Outlook within Microsoft 365. Synchronization will not work with older versions of Outlook or other email clients. Make sure you are using the correct version. For synchronization to work properly, the email account must be actively operated on a Microsoft 365 account. Synchronization will not work if you have an account without an active email account, use accounts outside of Microsoft 365, or have your email redirected to another service, such as Outlook.cz.
What should I do if I don't receive an email with my login details after registering?
If you did not receive an email with your access details after registration, please check your spam folder or contact our support at support@vitkovice.cz for further assistance.
What should I do if I don't know or use MS Azure?
You don't have to worry about that. If you use email boxes in the Microsoft 365 cloud, you automatically have access to MS Azure. Just log in to https://portal.azure.com with the same administrator account you use for Microsoft 365. You can find detailed setup instructions in our guide. For more information about MS Azure, you can visit this link.
Discontinuation of sales for the existing Outlook Add-In for RAYNET
Prodej stávající integrace jsme k 1.5.2024 ukončili.
We discontinued sales of the existing integration as of May 1, 2024.